AB
Andre B
1 reviews | Active since Mar 2015
10 Mar 2015, 19:38
Unprofessional Cashier
On my way home on Sunday evening, I decided to fill my car up at the Total in Greenhills, Randfontein. I wanted to get me something at the small shop, the cashier was laid back and very unprofessional. I needed to pay with my card because I had no cash with me at that moment, the cashier simply told me \sorry card machine is broken"to bad to get up"
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Total South Africa's replyOfficial
12 Mar 2015, 11:02Hello AndreBurger,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS244253.
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS244253.
Regards,
Customer Service Division
Total South Africa's reply12 Mar 2015, 11:02
Official
Hello AndreBurger,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS244253.
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS244253.
Regards,
Customer Service Division