Unhygienic

On 23/08/14 I bought 2 packets of sweets from the Total garage in Port Shepstone. I got home to find that the sweet packets were open at the back. It looked like a factory fault. The problem is that they saw that the packets were open and tried to fix the situation by using a deli sticker to partially close them and then put them back on the shelf to be sold. The date on the deli sticker is 06/08/14 so they had been sitting open for almost 2 weeks which is very unhygienic. I phoned the call centre that same day to complain. They took down my details and said that the store manager will phone me that same day. They never did. I phoned the call centre again on 03/10/14, they said that they had no record of my complaint and took all the details and once again said they'll phone me. They didn't.