1 reviews | Active since Jun 2014
unhappy with theft tht took place at total kuilsri
My girlfriend took her Vw polo to the carwash on Tuesday 28 April 2015 at around 14h00. When she arrived at home she realised she left an envelope with R500 in the glove box and to her disappointment it was no longer there. I'm am extremely disappointed at the staff of total who stole the money. I'm am disgusted as i recommended total to her. I will never make use of the total franchise again. Its sad that we live in a world where people still think they can take what does not belong to them and think it is okay. I'm more upset because they saw its a female and took advantage of that.<br> <br> Disgusted by what happened at total kuilsriver carwash as i myself work with clients and their possessions and will never take what does not belong to me..
Dear Valued Customer,
We acknowledge receipt of your complaint regarding the incident that took place at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245287.
Regards,
Customer Service Division
Dear Valued Customer,
We acknowledge receipt of your complaint regarding the incident that took place at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245287.
Regards,
Customer Service Division