Total Garage Lanseria

Hello Peter

My name is Tiyani and I am a regular customer to Lanseria Total garage , I recently noticed that the garage was selling items that were expired I notified the manger and he apologized and removed the items immediately . I work 5 mins away from the garage and I realized that my colleague had already purchased the popcorns , I called the in to report that he bought expired food and asked the procedure the lady explained to me how to go with the process she was helpful and I thanked her for her assistance .

Today around 09:30 I went to purchase my colleague asks her ( her name is MASEGO) to come forth and have a conversation in regards with the expired pop corns we bought . Instead she comes forth to me with an attitude speaks to me rudely and tells me how her stuff members have an issue with me how I give them attitude how I am a problem to her stuff . She continued to say that in her words " Oh this is her the OBE ones who think they know it all " she continued to accuse me of committing ***** continually saying I am a "miss know it all " . At many occasions we have bought expired food or they give us wrong orders even today I bought slap chips with chili sauce yet I got plain chips instead .

My issue is she addressed the issue with me in the midst of all the customers and was rude to me telling me that even if its my money I should stop acting like I know it all .

As I was about to leave the store she says she was just joking and I shouldn't be angry . I mentioned to her that if she had something to address with me she should have called me and addressed it further away from the other paying customers so that there shouldn't be any disruptions and unsettlement caused . I told her that I did not appreciate the fact that she had to embarrass me in front of the customer and specifically mentioned to her that since I am "miss know it all "I will take this further . Her response was " okay babes go ahead and do whatever you wan to do " . She needs to learn how address customers in a formal respectful way . I was brought to my attention that she is related to the owner hence she doesn't care how she responds to customers .

She calls my colleague to ask him what nationality I am and laughs makes remarks that I am Tsonga .