Total garage Clayville, Midrand

just had a very bad experience with Total service center in Clayville,i normally go there to buy electricity, when buying electricity I get a slip with no voucher when I ask question the cashier that I bought electricity from answers with no care that I need the electricity by saying it will go in automatically, waited and waited in the dark with my wife and 5 months baby, when going to back to demand answers or refund they called their supervisor who said to there's nothing we can do for come back tomorrow and speak to Sibusiso Dlomo our Manager, horrible service, those people don't care about their customers.