TOTAL Cradock Station extremely dirty

Good day To whom it may concern. We often travel down to Port Elizabeth by car and everytime we stop at the Cradock Total Station, we are greeted with probably the filthiest filling station in the Eastern Cape. The woman's and men's toilets are never cleaned. We stopped there on the Sunday and again on the Friday and toilets and marks on the floor was not cleaned in 5 days. The smells from the toilets are unbearable and the woman's toilets are so bad, people go in and come out immediately. This is not once off issue - it is ongoing. Who is responsible for this station, as this really breaks the TOTAL name down. I will not stop there anymore and many others seems also not - TOTAL is loosing out on spend in the shop, fueling up etc. due to this. A few years ago, this was a clean station and always a great place to fill up the vehicle and buy some drinks etc. - well not anymore.