BM
Bongane M

1 reviews | Active since Jul 2012

30 Aug 2015, 00:39

Total and its employees are *****s

Next time you use Total filling station at Kwaggfontein in Kwandebele, be careful not to be the next victim. They ***** from customers and they will always tell you that their speed point is not working so that you can give them cash and they ***** from you. <br> <br> I went to Total filling at Kwagga just two hours back and was serviced my some women wearing Kaizer Chiefs tracksuits. They use the reading from previous client and take your money, you will be surprised after they pour the petrol if you know your car. They took R500 from me and gave me less than quarter tank on Mercedes C Class 2015 model. If you know this car, you should know that R500 your give you atleast half tank because it get filled by R890. <br> <br> I am so ****ed, I blame myself for using Total brand while there are other good brands out there that does not ***** from clients. Next time you use Total, do so at your own risk. They full of ******* waiting to ***** from customers.

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Replies (1)
Total South Africa
Total South Africa's reply03 Sept 2015, 12:47
Official
Hello Nipson,

Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ***1.

Regards,
Customer Service Division