KR
Kgabo R
1 reviews | Active since Oct 2012
20 Apr 2015, 14:48
Sweet Chilly Chips Expired by 1 month for sale
I made a stop by Petroport Mosselbay, Purchased a bottle of water , chewing gun and Sweet Chilly Chips. The chips happen not to taste good and that made me check their expiry date, only to find that they are 1 month expired. Because i had already pulled away from the garage , i decided to call the garage to inform them about this expired item. All i was told was \please bring the chips back with the receipt". That shocked me because i would first expect and apology because the damn chips may make me sick . Never shall i buy anything from that Petroport """
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Replies (1)Total South Africa's replyOfficial
21 Apr 2015, 11:51Hello Kgabo ****lego,
Dear Valued Customer,
We acknowledge receipt of your complaint regarding the quality of our product; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245092.
Regards,
Customer Service Division
Dear Valued Customer,
We acknowledge receipt of your complaint regarding the quality of our product; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245092.
Regards,
Customer Service Division
Total South Africa's reply21 Apr 2015, 11:51
Official
Hello Kgabo ****lego,
Dear Valued Customer,
We acknowledge receipt of your complaint regarding the quality of our product; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245092.
Regards,
Customer Service Division
Dear Valued Customer,
We acknowledge receipt of your complaint regarding the quality of our product; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245092.
Regards,
Customer Service Division
