TL
Thuli L

1 reviews | Active since Jul 2011

19 Aug 2015, 12:10

Sold a rotten pie

My husband bought a sausage roll for our daughter for lunch at the above petrol station. After school my daughter complained that she did not eat the meat of the pie because it was not nice, I inspected it in her lunchbox and realised that it was slimy and smelly, it was ROTTEN. How can this be? Are you trying to kill your customers. I am glad she is not ill and didn't get food poisoning however, we will never ever buy from there again. And we shall spread the word.

0
Replies (1)
Total South Africa
Total South Africa's reply03 Sept 2015, 10:56
Official
Hello thuli123,

Dear Valued Customer
We acknowledge receipt of your complaint regarding the quality of our product; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ***9.

Regards,
Customer Service Division