SM
Sello M

1 reviews | Active since Feb 2015

03 Feb 2015, 19:56

seservices

I stopped on the drive way in Hartbee****ort cnr r511 and beethoowen. I asked the trainee attendant to fill up.my car takes up to 50 litres but the just poured 40 litres. I indicated to him that. The other (Elmond)trainee on the other pump mumbled that must just f.... because the fleet card I using will not swipe twice one.one attendant came and filled 10 litres ths wad remaining .the other guy claiming to be a supervisor screamed at me called me names.i went to the manager of who was worse and a sarcastic. I ended up walking out because I felt I was in disciplinary hearing.pathetic service.

0
Replies (1)
Total South Africa
Total South Africa's reply12 Feb 2015, 13:32
Official
Hello smakgal1,

Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS243299

Regards,
Customer Service Division