SM
Sello M
1 reviews | Active since Feb 2015
03 Feb 2015, 19:56
seservices
I stopped on the drive way in Hartbee****ort cnr r511 and beethoowen. I asked the trainee attendant to fill up.my car takes up to 50 litres but the just poured 40 litres. I indicated to him that. The other (Elmond)trainee on the other pump mumbled that must just f.... because the fleet card I using will not swipe twice one.one attendant came and filled 10 litres ths wad remaining .the other guy claiming to be a supervisor screamed at me called me names.i went to the manager of who was worse and a sarcastic. I ended up walking out because I felt I was in disciplinary hearing.pathetic service.
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Replies (1)Total South Africa's replyOfficial
12 Feb 2015, 13:32Hello smakgal1,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS243299
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS243299
Regards,
Customer Service Division
Total South Africa's reply12 Feb 2015, 13:32
Official
Hello smakgal1,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS243299
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS243299
Regards,
Customer Service Division
