SERVICE IS DISGUSTING!

We have received the worst service ever from Total SA regarding the Petrol Cards. They are NEVER in the office and if they are, they NEVER respond to E-Mails. We have been waiting for a card since forever. E-Mailing everyday without ANY response. If you receive the card, it is incorrect and employees are left red-faced at the station unable to pay for fuel. If you do not want the business, tell us and we will go elsewhere. But how pathetic is it not even to respond to a complaint???? ANYONE WORKING AT TOTAL SA OR ARE THEY ALWAYS "OUT OF THE OFFICE"???? PATHETIC! PATHETIC! PATHETIC!