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Motheba M
1 reviews | Active since May 2015
08 Nov 2015, 05:46
screaming match
At 05:30 on Sunday morning the 8 November. I was rendering their services,the petrol attendant then dissapered and did not give me reason as to why.I then later demanded to be helped I received no assistance,but did however receive more then to petrol addendens screaming and laughing in my face (the customer).I needless to say was not happy with the service and attitude I received
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Total South Africa's replyOfficial
09 Nov 2015, 13:04Hello Motheba ,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 117282
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 117282
Regards,
Customer Service Division
Total South Africa's reply09 Nov 2015, 13:04
Official
Hello Motheba ,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 117282
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 117282
Regards,
Customer Service Division