pF
pieter F

1 reviews | Active since Dec 2015

13 Dec 2015, 10:48

rude people

im a white male was an policeman for fourteen years an qualified carpenter who has passed an four year apprenticeship for millwrights in pretoria who on thursday 10 December 2015 i was hiking towards cape town to be with my family for christmas.Having struggled incredibly for an lift feet full of blisters thirsty and burned by the sun i went into total and asked the lady selling fruit if i could sit under the shade of her roof wich spans the entire parking lot.Not going near the shop courtyard or customers i asked the trucks if anyone was perhaps going towards vredenburg soon i was approached by an security who told me i must leave an go and stand on the freeway he kept on victimimizing and provocating me in the sweltering 44 degree heat even though i said ill leave soon im just trying to get an lift before he arrived with an elder white male who i assume was the owner and who flatly and told me to leave.Im no ******** and has done nothing wrong is it an crime to sit in someones shade or to ask passing trucks for an lift ?if im not welcome on foot then im not welcome by car the rudest place ive ever been to and i will tell everyone i know to give this place an miss.

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Replies (1)
Total South Africa
Total South Africa's reply15 Dec 2015, 15:44
Official
Hello flievel,

Dear Valued Customer
We acknowledge receipt of your complaint regarding the incident that took place at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 143619

Regards,
Customer Service Division