MP
Martin P
1 reviews | Active since Jun 2015
09 Jun 2015, 19:52
Refuse to assit with my complaint
Total South Africa was requested to investigate my complaint. Nobody contacted me with any result or progress. Two weeks have past. They were contacted AGAIN a week ago. Still no response Clearly, now it is understandable why service stations selling your product gives such bad service. I will not support you in future.
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Total South Africa's replyOfficial
30 Jun 2015, 11:33Hello Please note,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the quality of our product; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245605.
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the quality of our product; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245605.
Regards,
Customer Service Division
Total South Africa's reply30 Jun 2015, 11:33
Official
Hello Please note,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the quality of our product; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245605.
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the quality of our product; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245605.
Regards,
Customer Service Division