MP
Michael P
1 reviews | Active since Dec 2012
24 Jul 2015, 08:39
Refusal to give me a cash slip
I put in fuel yesterday morning at 07:37am at Total constancia on Jim Fouche road, in Florida on 23 July 2015 to the value of R200.00 when I went there this morning, the manager on duty refused to give me my cash slip...He said that they do not keep records of cash transactions after the shift they get destroyed which in my mind is *******...I want this sorted asap. All i wanted was my receipt I forgot to take yesterday.
Helpful (0)
Replies (1)0
Replies (1)
Total South Africa's replyOfficial
24 Jul 2015, 17:58Hello scruffym,
Dear Valued Customer,
We acknowledge receipt of your complaint regarding Constantia Kloof Total,
Our team on site has been in contact with you regarding this matter, we hope you are happy with the resolution.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ***6.
Regards,
Customer Service Division
Dear Valued Customer,
We acknowledge receipt of your complaint regarding Constantia Kloof Total,
Our team on site has been in contact with you regarding this matter, we hope you are happy with the resolution.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ***6.
Regards,
Customer Service Division
Total South Africa's reply24 Jul 2015, 17:58
Official
Hello scruffym,
Dear Valued Customer,
We acknowledge receipt of your complaint regarding Constantia Kloof Total,
Our team on site has been in contact with you regarding this matter, we hope you are happy with the resolution.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ***6.
Regards,
Customer Service Division
Dear Valued Customer,
We acknowledge receipt of your complaint regarding Constantia Kloof Total,
Our team on site has been in contact with you regarding this matter, we hope you are happy with the resolution.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ***6.
Regards,
Customer Service Division