TR
Tlhogi R

1 reviews | Active since May 2015

13 May 2016, 09:56

Poor customer service

<p class="MsoNormal"><span style="font-size: 12.0pt; mso-ascii-font-family: Calibri; mso-fareast-font-family: 'Times New Roman'; mso-hansi-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-language: EN-ZA;"> I <span style="border: 1pt none windowtext; padding: 0cm;">went to New South Service Station on Monday morning the 9<sup>th</sup></span> <span style="border: 1pt none windowtext; padding: 0cm;">of May. I asked for 400zar unleaded 95. The consultant who was helping me was Chester. When i tried to swipe with my debit card It reads insufficient funds. I tried my Standard Bank credit card it could go into the machine- something that i didn’t plan. I went inside and spoke to the Manager Mbali. The way she was speaking to me it was i planned the whole thing, i felt like she was treating me like a *****. I then asked if i can leave my samsung phone and i will pay later. I asked for her number and she refused to give it to me. Chester gave his number. Sadly i had work crisis i had to go and work to Pretoria and finish work late. I tried to call Chester to let him know his phone was off. The following day, Tuesday i phoned Chester to explain that i couldn’t make it On Monday, he did understand he told me that rather come on Thursday cause Wednesday he was off. I came on Thursday, he told me that the manager is not inn i must come on Friday Morning. When i got there Friday morning i was told that they have sold my phone. My phone is worth more than 400zar.m I want nothing buy my phone back in a good condition.</span></span></p>

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