Phone ****** at clearwater Total sport

I went to total sport clear water today i forgot my phone S10 plus , my mother called my phone a lady answered and told my mother that she found the phone she will gave it to the Manager at Total sport clearwater when i went back to collect my phone the Manager and told me that he didn't get any phone when i ask to view a footage i was told it not done in store and i will have to pay Two thousand or more to see the footage and its only done in Capetown