pay extra for petrol that I did not ask for

Item: Total South Africa
Rating: 2
Author: lourens G

I asked for R200 95 unleaded and he has put in R250 and I was forced to pay for what I did not ask for and this is not acceptable because Why do you guys never listen to the client and for this I will never use your service again as its pathetic and useless.

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Replies (1)

Total South Africa's replyOfficial

02 Jun 2015, 12:54

Hello lourensg610,

Dear Valued Customer
We acknowledge receipt of your complaint regarding the incorrect pricing; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245864

Regards,
Customer Service Division

Total South Africa's reply02 Jun 2015, 12:54

Official