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faatimahpahad F

1 reviews | Active since Apr 2017

02 Apr 2017, 11:03

Pathetic service

<p>Got to Total Garage Carolina at 10:35 and waited for a 10minutes for service. There was a car that arrived after me but got service first whilst I continued to wait and then the guy that helped me had attitude and only said sorry. Please get diligent staff or teach your staff a basis of 1st come 1serve</p>

0
Replies (1)
Total South Africa
Total South Africa's reply03 Aug 2017, 15:29
Official

Good day Faathimah

Thank you for feedback.

Please accept our sincere apology for any inconvenience that the delayed response may have caused.

This matter has been escalated for urgent attention to the Sales Representative and the case number is ***4.

Kind Regards

Total Customer Care

Email: ***