RM
Robert M

1 reviews | Active since Mar 2009

13 Jul 2015, 08:56

Only semi Total????

Last Friday afternoon I filled my Amarok with diesel at Total Obaro Wonderboom (Pretoria). On paying, nobody there had an idea about earning Voyager miles and I was then told by a manager that they are not really a Total garage and thus could not expect to participate in any special deals. It is strange though as the petrol, diesel and oil is sold under the Total brand.<br> Whilst this is not about earning a few Voyager miles, I still feel strongly that a branded petrol station should adhere to all of the brands promotions. If not, they should maintain the station under their own name and not operate us a branded station.

0
Replies (1)
Total South Africa
Total South Africa's reply16 Jul 2015, 13:40
Official
Hello vastfont,

Dear Valued Customer,
We acknowledge receipt of your complaint, you will be contacted by our team to resolve your complaint.
Total South Africa takes customer service very seriously and we endeavour to create a pleasant experience for all our customers.
Your reference number is ***8

Regards,
Customer Service Division