1 reviews | Active since Feb 2014
NO RESPECT FOR CUSTOMERS
EARLY ON MONDAY MORNING WENT TO PUT PETROL AT THE TOTAL STATION IN PRIMROSE HAVE BEEN GOING THEIR FOR ABOUT 30 YEARS THE ENTIRE FAMILY GOES THEIR ALWAYS HAD GOOD SERVICE BUT THIS MONDAY THE ATTENDED HAD ATTITUDE PLUS HIS SUPERVISOR <br> PULLED UP AT THE STATION THEIR WAS A CAR BUSY PUTTING PETROL SO PULLED UP IN FRONT OF HIM AS HIS FRONT WAS FACING MY CAR THEIR WAS ANOTHER CAR BEHIND ME TO ALSO PUT PETROL AS THEY ONLY HAVE ONE PUMP 95 ANOTHER CAR PULL BEHIND HIM SHE SEE ME WHEN THEY FINISH I CANT JUST PULL IN AS THE CAR HAS TO COME PASS ME SO I SLOWY MOVE FORWARD HAVING A FEELING THIS PERSON GOING TO PUSH THE QUEUE AND YES SHE DOES I POLITELY GET OUT OFF MY CAR THE PERSON BEHIND ALSO GET OUT I ASK HER TO MOVE AS SHE PUSHED THE QUEUE AND TELL THE PETROL ATTENDED NOT TO FILL HER CAR AND TO EXPLAIN SHE PUSHED THE QUEUE BUT NO HE CARRY ON THE SUPER VISSOR COMES AND START TO WASH HER WINDOWS WHAT A SLAP IN OUR FACES GO IN TO THE SHOP TO CALL THE MANAGER NOBODY APPEARS SO LEAVE TO GO TO ANOTHER STATION AS I REFUSE TO EVER GO THEIR TO PUT PETROL AGAIN AND BASICALLY THEY LOST OUR BUSINESS PHONE TO REPORT IT MANAGERS SAY WILL HANDEL THE PROBLEM AND WILL CALL ME BACK STILL WAITING BAD SERVICE
Dear Valued Customer,
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245535.
Regards,
Customer Service Division
Dear Valued Customer,
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS245535.
Regards,
Customer Service Division
