cS
clarence S
1 reviews | Active since Apr 2015
13 Apr 2015, 11:11
no information to public
I am a everyday user of the petrol station of Total in Westville opposite the westville girls highschool. There has been no communication from the enterprise as to why it has closed or when it will reopen. I and many other frequent patrons are disgusted and demand to know when service will resume. Failure to get a response will result in us starting a petition for all patrons to ban using total stations. I demand answers especially for being this highly inconvenienced...
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Total South Africa's replyOfficial
13 Apr 2015, 16:12Hello dudet,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the re-build of Total Westville.
The forecourt upgrade and renovations at the Total Westville is aligned with Total South Africa's new consumer brand identity planned for all its service stations across the country. We are unable to confirm when the upgrade will be completed at this stage as there are ongoing processes with the local municipality regarding building plans.
We apologize for the inconvenience this is causing and we shall inform you once we receive confirmation as to the completion period of the site.
Your reference number is ISS244922.
Dear Valued Customer
We acknowledge receipt of your complaint regarding the re-build of Total Westville.
The forecourt upgrade and renovations at the Total Westville is aligned with Total South Africa's new consumer brand identity planned for all its service stations across the country. We are unable to confirm when the upgrade will be completed at this stage as there are ongoing processes with the local municipality regarding building plans.
We apologize for the inconvenience this is causing and we shall inform you once we receive confirmation as to the completion period of the site.
Your reference number is ISS244922.
Total South Africa's reply13 Apr 2015, 16:12
Official
Hello dudet,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the re-build of Total Westville.
The forecourt upgrade and renovations at the Total Westville is aligned with Total South Africa's new consumer brand identity planned for all its service stations across the country. We are unable to confirm when the upgrade will be completed at this stage as there are ongoing processes with the local municipality regarding building plans.
We apologize for the inconvenience this is causing and we shall inform you once we receive confirmation as to the completion period of the site.
Your reference number is ISS244922.
Dear Valued Customer
We acknowledge receipt of your complaint regarding the re-build of Total Westville.
The forecourt upgrade and renovations at the Total Westville is aligned with Total South Africa's new consumer brand identity planned for all its service stations across the country. We are unable to confirm when the upgrade will be completed at this stage as there are ongoing processes with the local municipality regarding building plans.
We apologize for the inconvenience this is causing and we shall inform you once we receive confirmation as to the completion period of the site.
Your reference number is ISS244922.