Moot street garage

So im a regular customer at moot street total garage's carwash,so i get there at 15h08 on 05/01/2022 only to hear from this guy Lewis that they are to busy to wash my car,only to find out that there is one car in the wash bay which is their company vechile and one other car outside the wash bay,his excuse is that they want to close 15h30,this is absolitely unacceptable and very poor service,i will never ever support them again,not for fuel or the carwash or any other service whatsoever.