lR
lee R

1 reviews | Active since May 2010

06 Aug 2015, 22:41

incorrect Petrol price being charged

To whom it may concern<br> <br> on Wednesday i happened to fill up my tank on the way to work only to find out i was being charged the old petrol price because apparently the manager had \forgotten"to adjust the price. its quite convenient that it was when the price was supposed to come down as i have never had the pleasure of filling up at the older lower price when the petrol price goes up. I only fill my car up at Total Albermale and Dowerglen but with dishonest and ******* service like that i think i should reconsider.."""

0
Replies (1)
Total South Africa
Total South Africa's reply03 Sept 2015, 11:28
Official
Hello leeR,

Dear Valued Customer
We acknowledge receipt of your complaint regarding the incorrect pricing; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ***4.
Regards,
Customer Service Division