RF
Ricardo F

1 reviews | Active since Mar 2013

26 Nov 2015, 07:37

*********** staff

Good Day, I have had various issues with the petrol Attendants at the garage three times now, not knowing products and not adhering to customers. Today at +- 7:15am I stopped to fill up my car, I requested for 95 unleaded and did notice the green nozzle going into my car, whilst filling up I went to the shop. On payment I see they charged 95 unleaded but it was 93 unleaded they used. It just shows how *********** the staff is at that filling station.

0
Replies (1)
Total South Africa
Total South Africa's reply03 Dec 2015, 12:05
Official
Hello Ricardo Ferreira,

Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 135787

Regards,
Customer Service Division