RF
Ricardo F
1 reviews | Active since Mar 2013
26 Nov 2015, 07:37
*********** staff
Good Day, I have had various issues with the petrol Attendants at the garage three times now, not knowing products and not adhering to customers. Today at +- 7:15am I stopped to fill up my car, I requested for 95 unleaded and did notice the green nozzle going into my car, whilst filling up I went to the shop. On payment I see they charged 95 unleaded but it was 93 unleaded they used. It just shows how *********** the staff is at that filling station.
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Replies (1)Total South Africa's replyOfficial
03 Dec 2015, 12:05Hello Ricardo Ferreira,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 135787
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 135787
Regards,
Customer Service Division
Total South Africa's reply03 Dec 2015, 12:05
Official
Hello Ricardo Ferreira,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 135787
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 135787
Regards,
Customer Service Division
