Horrible Service

On Tuesday afternoon the 19th of April around 16:40 I went to the Total Service station cnr Marie Ave & Sandton Drive to put fuel in my car. I waited for almost 5min before an attended came out of the building and proceeded to attend to a car that arrived after I arrived, eventually a petrol attendant came to my car to assist, I asked for R 100 of 93 fuel. He proceeded to the pump and according to him dispensed the fuel into my car. As I drove off after paying, I noticed that my fuel indicator light was still burning and the range on my car stayed the same as when I arrived to the station. I reversed back to the pump and immediately told him that no fuel was dispensed into my car. He out rightly refused to listen to me or assist me, my colleague who happened to arrive at the station asked him to ensure that the pump was working, he got very upset and shouted asking who will pay for the fuel that would be wasted in running the pump as a test, my colleague then told him not to waste the fuel and not the test the pump, which the attendant then continued to ignore him and dispensed fuel on the ground. The attendant had a horrible attitude and treated me with utmost disrespect, belittling me and saying that I put to little fuel in my car that R100 is not enough fuel to make a difference, implying that I was to stupid to understand. He refused to call the manager or assist me further, told me to add more fuel in my car then maybe the gage will change. As a mother on a tight budget this is a huge set-back as I couldn't afford to put more than a R100 of fuel in my car at this time of the month, its either more fuel of food for my children. I had to leave as I already wasted too much time and had to fetch my child from school. I subsequently went to the Engen fuel service station on Conrad drive and received extraordinary service and was not belittled for only asking for R100 of fuel, which I had to do or not get home. I work just around the corner from this service station and our whole office of around 70 people use this service station as well as our vehicle fleet, please be rest assured that I will publicize this horrible service and treatment, and ensure that all my colleagues are aware of this and motivate them not to use this Total ever again.