1 reviews | Active since Jun 2015
Highly dissapointed by a cleaner.
On Saturday the 27nth of June I went into Petroport total garage which is on the left hand side of the freeway going towards N2 north. At the garage I used the rest rooms where I then accidentally left my cellular phone. Within 2 mins I remembered that I had left my phone, on returning, the phone was gone. On attempt to recover my phone, I think we left almost 20 missed calls and there was no answer. Thanks to 'find my iPhone app' my phone was found in Newlands east at a house of the garage employee who works as a cleaner by the name of Novuyo Qhabaza. Is this how Petroport total garage employees behave? Doesn't the garage emphasize ethics/company values to their staff? To me it looks like the outlet doesn't have policies with regards to *****ing by staff!
Dear Valued Customer
We acknowledge receipt of your complaint regarding the incident that took place at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS246283.
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the incident that took place at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS246283.
Regards,
Customer Service Division
