tK
thato K

1 reviews | Active since Oct 2014

27 Oct 2015, 09:25

Great and professional service

I was billed incorrectly by one of their petrol attended on Friday in I realised later that day. On Sunday I went back to report the incident, on arrival I spoke to Victor and Peggy and they were so professional and they communicated effectively<br> They apologised and promised that they will investigate and I must come back on Tuesday fora report....I went on Tuesday I found Peggy she compensated me with a FULL TANK...... they really know how to treat their customers...and I will go there again for filling petrol

0
Replies (1)
Total South Africa
Total South Africa's reply27 Oct 2015, 17:39
Official
Hello thatokgabane,

Dear Valued Customer

Thank you for the compliment received.

Please sent us the name or the address of the service station you visited.
We will like to sent your compliments and congratulate the people that gave you such great service.

We thank you for filling up at a Total Service Station.

Your reference number is 109339

Regards,
Customer Service Division