1 reviews | Active since Jun 2015
GATEWAY TOTAL CASHIER BEATS 20 YEAR OLD BOY LEAVIN
After my frustration with no positive response from the management at Total Gateway I have decided to go to Hello Peter. My son 20 was beaten so badly by a cashier from the total gateway garage on 30/05/15 for telling the cashier he needed to have some manners as his attitude was rude and aggressive. We had a female who req the loo, urgently she is 8 months pregnant. Stanley the cashier took the law into his law in own hands. Stanley came out of the shop exchanged word with my son and they threw the first punch where i tried to stop him he never listen. He broke my childs nose, bust up his mouth .Mt child was admitted to Mt Edgcombe Life Hospital.The following day I contacted Thabo who is the day supervisor at the fuel station, and made him aware of the situation, he said that he was made aware of the incident. After viewing the picture of my son, he then advised me that her will get the manager who is Allan, to contact me on the Monday 1/6/2015, that never happened. I called Thabo and he proved me with Allan's contact number. I spoke to Allan on the 1st who advised me that he will view the footage and revert, to date I have received no response from him.Stanley is still at work
Total South Africa strongly condemns the incident that took place at Total Gateway which resulted in your son being hospitalised. According to our records, the findings from the initial investigation were shared with you on Monday, June 1, 2015 at 2:17 PM and you were further contacted on Thursday, June 04 by Stuart Lofthouse. A further investigation by Total Head Office is currently underway. Charges have been formerly laid with the SAPS by your son and also by the Total Cashier and therefore the police are also conducting an investigation.
We shall make contact with you once again when we have received findings from the investigation.
Regards,
Customer Services Division
Total South Africa strongly condemns the incident that took place at Total Gateway which resulted in your son being hospitalised. According to our records, the findings from the initial investigation were shared with you on Monday, June 1, 2015 at 2:17 PM and you were further contacted on Thursday, June 04 by Stuart Lofthouse. A further investigation by Total Head Office is currently underway. Charges have been formerly laid with the SAPS by your son and also by the Total Cashier and therefore the police are also conducting an investigation.
We shall make contact with you once again when we have received findings from the investigation.
Regards,
Customer Services Division