***** Scratch Egg Price
<p>We bought snacks and sweets for kids on 7th of April 2017 at the Total shop at Barbara road Jhb and received two scratch cards. After kids scratched cards, both cards stated that"Hooray! You've won airtime. SMS your unique 5 digigit code to 41366 to redeem." We did at the same day and we smsed again on 11th April and still did NOT receive any airtime as Total promised.</p> <p>Suppose to be a suprise excited girft became a ridiculous empty promises. Remember any prices which can not be redeemed will create terrible negative marketing effects on the company.</p> <p>As one of the famous petrol and gas supplier, i trust Total SHOULD HAVE enough funds to provide this promotion, no matter how bad the economy is. Do you have the same confidence like mine, Total?</p> <p> </p>
Dear Valued customer,
We acknowledge receipt of your complaint about the scratch card promotion.
You were contacted by our team on site, and your query will be resolved soon.
The correct code or numbers to sms are found at the bottom of the till slip that you have received when purchasing the promotional items. This is also called the "num" number.
Total South Africa thanks you for your support.
Regards,
Corporate Communications
Dear Valued customer,
We acknowledge receipt of your complaint about the scratch card promotion.
You were contacted by our team on site, and your query will be resolved soon.
The correct code or numbers to sms are found at the bottom of the till slip that you have received when purchasing the promotional items. This is also called the "num" number.
Total South Africa thanks you for your support.
Regards,
Corporate Communications