DS
Desre S

1 reviews | Active since Nov 2015

06 Nov 2015, 09:17

FLY IN SANDWICH - SEALED PLASTIC BAG

I buy Sandwich every other morning at this Total garage before work. On Thursday 5th Nov, I bought a Sandwich, the plastic wrapper was sealed and there was a Fly in. I fill up my car there twice a week. Lodged a complaint Total Head office, had no feedback. Will use alternative filling station in the future.

0
Replies (1)
Total South Africa
Total South Africa's reply12 Nov 2015, 10:34
Official
Hello Dezi123456,

Dear Valued Customer
We acknowledge receipt of your complaint regarding the quality of our product; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 115167

Regards,
Customer Service Division