FAULTY EQUIPMENT

We are regular customers at the Total Garage at Somerset Mall. We again filled up yesterday 17 February 2020. The attendant proceeded to check the tyres whilst leaving the nozzle in the tank inlet, as always. The nozzle didn't switch off automatically when the tank was full, like it should. The petrol gushed out. The attendant eventually saw this and rushed to switch it off. A LOT ****res!!!) of petrol ended up on the ground. We had to pay for it and have the car washed, before the petrol could damage the paint work. All attendants saw this. THE END.

The moral of the story...SERVICE YOUR PUMPS REGULARLY BECAUSE IF YOU DON'T, WE AS YOUR CUSTOMERS END UP PAYING FOR IT!! AND DON'T BLAME (OR CHARGE!!!) THE ATTENDANT FOR FAULTY EQUIPMENT!!!!

PS: It didn't help to even leave a message for your manager to call us back. We never received any reaction.