LK
Le-Anne Knepscheld

1 reviews | Active since Jul 2015

17 Jul 2015, 17:14

Excellent service received

Hi Peter<br> I stopped Total garage on my way home to put petrol in my Audi. As i pulled in one off the service attendants Kumba showed me at what fuel pump to park and assisted me, I gave him the instruction and the very friendly he asked about the water and oil./ I rep**** yes and opened the bonnet as I check oil and water myself, because of previous encounters at other garages. Kumba asked then Samual to assist him while he refueled my vehicle. For the first time ever Samual offered to check the Vehicle's oil.. water and too my suprise he also offered to check the powersteering fluid and then also checked the brake fluid levels as well as the Windscreen water bottle. This was really a surprise. Thank you very much and i appreciate the excellent service. My fiance Jacques and I have been going to this garage for years. It is our number one stop and the staff is always helpfull and energetic. we are pleased to visit your service station and can honestly advise anybody out there to use them as you wont be dissapointed. Keep up the good work.. You guys are awesome and rock.

0
Replies (1)
Total South Africa
Total South Africa's reply17 Jul 2015, 17:40
Official
Hello LKnepscheld,

Dear Valued Customer

Thank you for the compliment received for Elspark service station. The compliment will be passed on.

We thank you for filling up at a Total Service Station.

Your reference number is ***6.

Regards,
Customer Service Division