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Willem W

1 reviews | Active since Oct 2012

30 Oct 2015, 14:40

CON ARTISTS

I requested R150.00 petrol from Total and when checking my fuel gauge no petrol was put into the vehicle.<br> <br> I then went and spent more cash and filled in at another petrol station after which the petrol i put in a second time showed immediately.<br> <br> After contacting Head Office I was then directed to the Garage in question which try re assuring everything was 100%.<br> <br> I will never use Total Garage again and will advise others to be careful when pouring your petrol in with them.

0
Replies (1)
Total South Africa
Total South Africa's reply09 Nov 2015, 13:19
Official
Hello willem231,

Dear Valued Customer
We acknowledge receipt of your complaint regarding the incident that took place at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 117293.

Regards,
Customer Service Division