GC
Gerhard C
1 reviews | Active since Oct 2012
06 Mar 2015, 09:56
Card Facilities not Working.
This garage was my favorite at place to fill up when the owner was actively involved. Now that I do not see the owner anymore, the place has been going down hill. Staff not enthusiastic and friendly anymore. I have always preferred this petrol station above any other in Vanderbijlpark, but will not support you any longer. Will also make sure that I spread the message as far as I go. Improvement suggestion: Better service from staff. Fix the card facilities.
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Replies (1)0
Replies (1)Total South Africa's replyOfficial
11 Mar 2015, 13:13Hello Gerhard87,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS244220.
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS244220.
Regards,
Customer Service Division
Total South Africa's reply11 Mar 2015, 13:13
Official
Hello Gerhard87,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS244220.
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS244220.
Regards,
Customer Service Division
