GC
Gerhard C

1 reviews | Active since Oct 2012

06 Mar 2015, 09:56

Card Facilities not Working.

This garage was my favorite at place to fill up when the owner was actively involved. Now that I do not see the owner anymore, the place has been going down hill. Staff not enthusiastic and friendly anymore. I have always preferred this petrol station above any other in Vanderbijlpark, but will not support you any longer. Will also make sure that I spread the message as far as I go. Improvement suggestion: Better service from staff. Fix the card facilities.

0
Replies (1)
Total South Africa
Total South Africa's reply11 Mar 2015, 13:13
Official
Hello Gerhard87,

Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS244220.

Regards,
Customer Service Division