Car wash damage - Worst experience of my life

I took my car to be washed on Sat 30 Jan 2016, i got my car back with the center console fan broken, I complained to the manager - he said he would speak to his boss and took my number down - he never called me back. I went back the following Saturday (6 fab 2016) and asked why he didn't call me. He said he needs to speak to his boss - I gave him the whole week to call me back, which he didn't. He denied it was his employees even though my car was perfectly fine before i took it there.<br> <br> nothing has been done and I have been completely ignored regarding the matter, they told me that they have never received a complaint - I have proof of another vehicle that was damaged - myself and the owner went to show them and they brushed it off.<br> <br> Who does that? Really? He was smiling the whole time, big joke! I will NEVER go to total again and I will tell EVERYONE I know about this experience - no one deserves this quality of service.