MM
Michee Muanda-Ngogbe

1 reviews | Active since Jan 2016

04 Jan 2016, 19:52

Being called an asshole for demanding that my chips should not be mixed with the burnt chips

After I had ordered a pie and fried chips, Layla the cook at Total Garage Braamfontein wanted mixed the new chips with the old burnt ones, I then told her to remove the burnt ones. She told me I talk too much after that i confronted her for making such a statement, she then insulted me calling me a ****en asshole then walked away after multiple attempts to speak to the manager no one was able and willing to hear me out, I just walked away. One of the cashier saw the whole incident but didn't help or act at all.

0
Replies (1)
Total South Africa
Total South Africa's reply05 Jan 2016, 09:28
Official
Hello Michee,

We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ***1

Regards,
Customer Service Division