TP
Thandi P
1 reviews | Active since Jan 2015
26 Mar 2015, 07:43
bad service
I can began to explain the terrible service i received from this attendant i first had to wait for 15 mins to get serviced and the service station was empty instead of telling me nicely to move my car to the other side bcz I'm on the wrong he tells me that if the car get scrached it's not his problem i told him to fill my tank because iv been waiting for a very long time he told me I'm not the only customer n if I don't want to fill the tank i should i walked away without filling the talk i don't c myself going to that service station unless i get an apology from him he was very rude and he doesn't know the meaning of customer service people like him should not be employed in such places disappointed
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Replies (1)Total South Africa's replyOfficial
26 Mar 2015, 18:00Hello thandikhumo@01,
Dear valued customer,
Thank you for the complaint you have sent regarding the service you received from one of our sites.
However the details of which site you have visited is unclear,kindly furnish us with full site details as to enable us to direct your complaint in an effective manner.
Regards
Customer Service Division
Dear valued customer,
Thank you for the complaint you have sent regarding the service you received from one of our sites.
However the details of which site you have visited is unclear,kindly furnish us with full site details as to enable us to direct your complaint in an effective manner.
Regards
Customer Service Division
Total South Africa's reply26 Mar 2015, 18:00
Official
Hello thandikhumo@01,
Dear valued customer,
Thank you for the complaint you have sent regarding the service you received from one of our sites.
However the details of which site you have visited is unclear,kindly furnish us with full site details as to enable us to direct your complaint in an effective manner.
Regards
Customer Service Division
Dear valued customer,
Thank you for the complaint you have sent regarding the service you received from one of our sites.
However the details of which site you have visited is unclear,kindly furnish us with full site details as to enable us to direct your complaint in an effective manner.
Regards
Customer Service Division
