1 reviews | Active since Jan 2014
Bad service
I drove to the garage to buy energy drink and snacks but when I got there, everybody was sleeping, I tried to call for help but was ignored then I whistled so the can wake up, and I was given attitude by one of the staff members telling me I shud not whistil and I told him I tried to call for help but no one was responding and there wer also customers outside waiting for service . I was told they are making me a favor by letting me buy in the shop and I asked for the the name as the person who was giving me attitude did not have a name tag but he was not willing to give me full details. I then told him I am goin to report the matter and He told me he don't care if I do so. I will never fill my car thank at ther service station that does not care abt customers.
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 143633
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 143633
Regards,
Customer Service Division
