AN
Amanda N
1 reviews | Active since Oct 2011
13 Feb 2015, 09:26
Bad Attitude From Total
This morning, I went to pour ion petrol at the Total garage in Braam (De Korte Street) I specifically asked for 95 unleaded, but the guy who was helping me (Calvin) went in and poured 93 unleaded. On top of that, he gave me a lot of attitude and didn't apologise, he also refused to call his supervisor for me.
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Total South Africa's replyOfficial
13 Feb 2015, 16:01Hello Pennny,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS243341
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS243341
Regards,
Customer Service Division
Total South Africa's reply13 Feb 2015, 16:01
Official
Hello Pennny,
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS243341
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is ISS243341
Regards,
Customer Service Division