jU
jitesh U

1 reviews | Active since May 2011

31 Mar 2022, 16:09

TRA Review

There’s many occasions when I request an emergency ride,the agent takes forever to return my call. Many times I found myself ordering an Uber personally and paying from my own pocket.

Recently there has been an improvement for the last 2 rides however the previous occasions has left a bad taste in my mouth,and one ride still hasn’t been refunded

0
Replies (1)
Total Risk Administrators
Total Risk Administrators's reply31 Mar 2022, 21:37
Official
Good Day Jitesh. We are sorry to hear that you haven't received the kind of service that we strive for. We will engage with our team in this regard to see where can improve our service levels. Regards. TRA Management