MF
Maggie F
1 reviews | Active since Aug 2016
23 Sept 2020, 18:11
Reassessment of a claim already paid out and seems to be a thing between mediacl aid and total risks
Still waiting to hear why we had to pay in a large sum after a claim was reassessed which was over a year old. They just refuse to answer our enquiries which were sent to them numerous times
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Replies (4)0
Replies (4)
Total Risk Administrators's replyOfficial
23 Sept 2020, 18:21Good Day Maggie. Thank you for your feedback. This is not the higher level of service that we pride ourselves on. Due to the public holiday tomorrow, we will investigate and reply as soon as possible on Friday the 25th. Regards. TRA Management.
Total Risk Administrators's reply23 Sept 2020, 18:21
Official
Good Day Maggie. Thank you for your feedback. This is not the higher level of service that we pride ourselves on. Due to the public holiday tomorrow, we will investigate and reply as soon as possible on Friday the 25th. Regards. TRA Management.
MF
Maggie F's updateReviewer Update
23 Sept 2020, 19:08Thank you. I do appreciate your response. Anita MacTaggert 2 September cc'd me that was the last i heard about my query.
MF
Maggie F's update23 Sept 2020, 19:08
Reviewer Update
Thank you. I do appreciate your response. Anita MacTaggert 2 September cc'd me that was the last i heard about my query.
Total Risk Administrators's replyOfficial
25 Sept 2020, 09:55Good Day Maggie. One of our senior managers will be in contact with you. Our records do however show that all claims have been processed and that there are no outstanding amounts due by you or due to you. Our phone call will clarify the position so please be on the lookout for our contact. Best regards. TRA Management
Total Risk Administrators's reply25 Sept 2020, 09:55
Official
Good Day Maggie. One of our senior managers will be in contact with you. Our records do however show that all claims have been processed and that there are no outstanding amounts due by you or due to you. Our phone call will clarify the position so please be on the lookout for our contact. Best regards. TRA Management
Total Risk Administrators's replyOfficial
25 Sept 2020, 14:47Good Day Mrs Fyfe
We have tried to contact you. Please contact me, Naomi Buchner on Monday morning on *** for further assistance. Best regards.
Total Risk Administrators's reply25 Sept 2020, 14:47
Official
Good Day Mrs Fyfe
We have tried to contact you. Please contact me, Naomi Buchner on Monday morning on *** for further assistance. Best regards.