SC
Samantha C
1 reviews | Active since Jun 2025
27 Jan 2026, 14:47
My issue was resolved quickly, the agent was friendly and pleasant
My issue was resolved quickly, the agent was friendly and pleasant. The only thing, it took 45 minutes to be connected with an agent.
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Total Risk Administrators's replyOfficial
27 Jan 2026, 15:42Good afternoon Samantha. Thank you for your review and excellent feedback. We strive to provide the best customer experience possible and will review our call logs to analyse the delayed connection to an agent. Best regards. TRA Management.
Total Risk Administrators's reply27 Jan 2026, 15:42
Official
Good afternoon Samantha. Thank you for your review and excellent feedback. We strive to provide the best customer experience possible and will review our call logs to analyse the delayed connection to an agent. Best regards. TRA Management.