AV
Ashraf V

1 reviews | Active since May 2011

27 Nov 2018, 08:22

impossible to cancel policy

Trying to cancel my policy with TRA and they do not respond to me.

I called them, and was asked to email the cancellation request. Email has been sent twice now and they do not respond.

very quick to take your money, but impossible to get out of the contract. Either help me over the phone, or respond to my email!

0
Replies (2)
Total Risk Administrators
Total Risk Administrators's reply27 Nov 2018, 08:42
Official
Good morning Ashraf.

Apologies for the service you feel you have received.
This will be investigated now and someone will make contact with you.
Thank you.

Kind Regards,

TRA
Total Risk Administrators
Total Risk Administrators's reply27 Nov 2018, 10:03
Official
Good morning.

Your policy has been cancelled and your cancellation certificate has been sent.

Thank you.

Kind Regards,

TRA