cK
ciska K

1 reviews | Active since Nov 2014

13 Jan 2026, 09:35

Great service received by the TRA WhatsApp line

Great service received by the TRA WhatsApp line. I struggled to get through to TRA Assist and Gift had it sorted within minutes, even though it's a different department. I've also only received great service with claims and logical feedback if a claim wasn't covered - which was fair, for instance specialist visits that were not in-hospital. All in-hospital claims have always been paid timeously. I recommend TRA & Bestmed to anyone.

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Replies (1)
Total Risk Administrators
Total Risk Administrators's reply13 Jan 2026, 10:30
Official
 Good day Ciska,
Thank you for your wonderful review. We truly appreciate your feedback and are pleased to hear that we were able to assist you.
We value your support and look forward to assisting you again in the future.
Best regards,
TRA Management