aC
angela C
1 reviews | Active since Feb 2014
01 Feb 2019, 17:03
excuses not to pay even when evidence is sent through
Took out policy last year, made 1st claim in November and since then nothing. 1 phone call say they won't pay as it was a pre-existing condition. Sent a letter from doctor stating it wasn't. Still nothing. No way to check online on status of claims
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Replies (3)0
Replies (3)
Total Risk Administrators's replyOfficial
01 Feb 2019, 17:26Hi Angela.
We note your query regarding your claim. One of our management team will get back to you on Monday after we have had a chance to investigate the matter thoroughly.
Regards
TRA Marketing and social media team.
We note your query regarding your claim. One of our management team will get back to you on Monday after we have had a chance to investigate the matter thoroughly.
Regards
TRA Marketing and social media team.
Total Risk Administrators's reply01 Feb 2019, 17:26
Official
Hi Angela.
We note your query regarding your claim. One of our management team will get back to you on Monday after we have had a chance to investigate the matter thoroughly.
Regards
TRA Marketing and social media team.
We note your query regarding your claim. One of our management team will get back to you on Monday after we have had a chance to investigate the matter thoroughly.
Regards
TRA Marketing and social media team.
aC
angela C's updateReviewer Update
04 Mar 2019, 22:32Consultant has been in contact with me and has assisted. Awaiting documentation and then hopefully claim can be finalised
aC
angela C's update04 Mar 2019, 22:32
Reviewer Update
Consultant has been in contact with me and has assisted. Awaiting documentation and then hopefully claim can be finalised
Total Risk Administrators's replyOfficial
05 Mar 2019, 00:24HI Angela. Please be assured that your query is receiving top priority and we will review your documentation as soon as its received.
TRA Team.
TRA Team.
Total Risk Administrators's reply05 Mar 2019, 00:24
Official
HI Angela. Please be assured that your query is receiving top priority and we will review your documentation as soon as its received.
TRA Team.
TRA Team.