EV
Ettienne V

1 reviews | Active since Feb 2024

22 Jul 2025, 13:10

Claims department failure to pay claims

Paid premiums for many years. When trying to claim - they provide any reason to delay payment. Excuse on excuse on excuse. Very bad service !

0
Replies (1)
Total Risk Administrators
Total Risk Administrators's reply22 Jul 2025, 13:41
Official
Good Day Ettienne. We are sorry to hear that this has been your customer experience which is not the norm for the bulk of our policyholders. We will investigate immediately and be in touch. Regards. TRA Management