Breach of personal information

I registered with TRA Gap Cover in December 2024 with my partner, with the policy scheduled to commence on 1 January 2025. I have used the complimentary Uber services in January and April for both my partner and myself.

Today, I discovered that these trips were mistakenly recorded under my parents’ policy instead of mine. As a result, my parents are now unable to access their Uber benefit.

I kindly request that this issue be rectified promptly, with the trips correctly allocated to my policy so that my parents can utilize their benefit.