AK
Anthony K
1 reviews | Active since Jun 2019
18 Jun 2021, 06:40
50/50
I had a good and bad experience with this gap cover, my request was honoured timeously. My dads claim on the other hand is anoda story claim was put through in 2019 no feedback no response wen contacted bout the claim i was told it noted but nothing further,up to date no response very unprofessional
Helpful (0)
Replies (7)0
Replies (7)
Total Risk Administrators's replyOfficial
18 Jun 2021, 07:53Good Morning Anthony. Thank you for your review. We strive to satisfy ALL of our policyholders. We shall investigate asap and be in contact with you. Regards TRA Management.
Total Risk Administrators's reply18 Jun 2021, 07:53
Official
Good Morning Anthony. Thank you for your review. We strive to satisfy ALL of our policyholders. We shall investigate asap and be in contact with you. Regards TRA Management.
Total Risk Administrators's replyOfficial
18 Jun 2021, 09:42Good Morning Mr Kisten. As confirmed telephonic, I will investigate and get back to you before end of business today. TRA Management
Total Risk Administrators's reply18 Jun 2021, 09:42
Official
Good Morning Mr Kisten. As confirmed telephonic, I will investigate and get back to you before end of business today. TRA Management
Total Risk Administrators's replyOfficial
18 Jun 2021, 15:15Good Day Mr Kisten. Thank you for taking my call. I am still investigating the matter and will revert back to you as soon as possible. TRA Management
Total Risk Administrators's reply18 Jun 2021, 15:15
Official
Good Day Mr Kisten. Thank you for taking my call. I am still investigating the matter and will revert back to you as soon as possible. TRA Management
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Anthony K's updateReviewer Update
28 Jul 2021, 07:15I have been contacted by TRA bouy 3 weeks ago with regards to my dads claim but still waiting for them to come back to me.
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Anthony K's update28 Jul 2021, 07:15
Reviewer Update
I have been contacted by TRA bouy 3 weeks ago with regards to my dads claim but still waiting for them to come back to me.
Total Risk Administrators's replyOfficial
28 Jul 2021, 15:24Goof Day Mr Kisten. We are following up on your message and will be in touch with you. TRA Management
Total Risk Administrators's reply28 Jul 2021, 15:24
Official
Goof Day Mr Kisten. We are following up on your message and will be in touch with you. TRA Management
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Anthony K's updateReviewer Update
04 Aug 2021, 12:46I am pleased to confirm that TRA did contact me and resolved all pending issues and confirmed speedy refund.I must commend and thank Naomi Buchner for all the help and correspondence. Very professional and efficient.
AK
Anthony K's update04 Aug 2021, 12:46
Reviewer Update
I am pleased to confirm that TRA did contact me and resolved all pending issues and confirmed speedy refund.I must commend and thank Naomi Buchner for all the help and correspondence. Very professional and efficient.
Total Risk Administrators's replyOfficial
04 Aug 2021, 13:54Good Day Mr Kisten. We are pleased that your issues have been resolved. We shall convey your comments to Naomi and the team. Thanking you for your continued support. TRA Management.
Total Risk Administrators's reply04 Aug 2021, 13:54
Official
Good Day Mr Kisten. We are pleased that your issues have been resolved. We shall convey your comments to Naomi and the team. Thanking you for your continued support. TRA Management.