Day light *******, thy just don't care

I purchased petrol at Katlehong Total Garage + called Mabandla using a card then the slip said it's declined but I got a notification from my bank that it did debit when I showed them they said to will reverse in few days, and it didn't when I went back after few days they said I should be patient it will eventually reverse even today it hasn't, so I advise people not to use their cards to purchase petrol or they will regret